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Self Installation Guide

A Supra KeySafe has been designed to be installed by the end user, there is no need for a craftsman or special installation tools. Provided that the supplied fitting kit is used and the installation instructions are followed, anybody may install a Supra KeySafe.

If you are unable to install your own KeySafe, we can do it for you using our Nationwide Installation Service. All our installers are approved and undergo regular training to ensure they provide the best possible advice and guidance when it comes to installing your KeySafe. Find out more about our installation service.

There are two types of key safes available from The Key Safe Company, Police approved and the Classic range. The method for installing  your KeySafe varies depending on the type, so make sure you use the correct instructions.

Select your KeySafe:

C500 Permanent Slimline S7

Installing your C500 Police approved KeySafe

Before you begin, please remember:

  • It may be easier to set or change your key safe code before you install it. For guidance on how to set a code in your C500 KeySafe visit our support centre.
  • If possible we recommend you install your key safe out of line of easy sight for passers-by and in a position of good light to make it easier for the user
  • You must use the included size 6x60mm masonry screws provided and install the KeySafe into brick or concrete to maintain the LPS 1175 security certification and Police approval
  • When mounting on a rendered wall, the maximum thickness of the render cannot exceed 10mm
  • Do not mount C500 closer than 6” or 15cm to the corner of a masonry surface
  • Make sure C500 is mounted flush with the masonry surface and the masonry screws are only installed directly into brick. Never install masonry screws into mortar and minimize all gaps between back of C500 and the masonry surface
  • There is no need to use rawl plugs as each screw cuts its own thread
  • If you are relocating your C500 KeySafe you will need to purchase new masonry screws in order to maintain the C500's Police approval. New masonry screws can be purchased online or by calling our customer service team on 01905 770333

Installing your KeySafe

To correctly install your C500 KeySafe and maintain Police approval you will need the following items: Power drill, 5mm drill bit suitable for masonry, a T30 Torx drive screwdriver, a pencil and tape.

  1. Press down on the CLEAR button and enter your combination.
  2. Turn the OPEN dial clockwise 180° to open the lid.
  3. Use the mounting template to mark the drill holes so they are as close to the centre of the brick as possible. Do not install screws into mortar since this will weaken the mounting.
  4. Use the mounting template to drill four mounting holes using a 5mm masonry drill bit to a depth of at least 7mm deeper than the length of the screw. To help guide your drill depth, use a piece of masking tape to mark the correct length on your drill bit.
  5. Clean out any dust and debris from all holes.
  6. Position the C500 over the four drilled holes and drive all four screws directly into the brick. There is no need to use rawl plugs as each screw cuts its own thread.
  7. Tighten each screw a little at a time rather than one screw fully to ensure a secure fixing. Tighten until the screw heads are snug against the back of the C500. Be careful not to over tighten.

If you experience difficulties during the installation, please contact The Key Safe Company on 01905 770333 and we will do our best to assist you over the phone.


Download the C500 user guide

Please note that the size of the installation template on this guide might not print correctly. Change your printer settings to 'Actual size' and check that the template markings match your C500 KeySafe before you install.


Installing your Permanent or Slimline KeySafe

Before you begin, please remember:

  • It may be easier to set or change your key safe code before you install it. For guidance on how to set a code in your KeySafe visit our support centre
  • If possible we recommend you install your key safe out of line of easy sight for passers-by and in a position of good light to make it easier for the user
  • You must use the included masonry screws
  • Do not mount your key safe closer than 6” or 15cm to the corner of a masonry surface
  • Make sure your key safe is mounted flush with the masonry surface and the masonry screws are only installed directly into brick. Never install masonry screws into mortar and minimize all gaps between back of the vault and the masonry surface
  • There is no need to use rawl plugs as each screw cuts its own thread
  • If you are relocating your key safe you will need to purchase new masonry screws. New masonry screws can be purchased online or by calling our customer service team on 01905 770333

Installing your KeySafe

To correctly install your Permanent or Slimline KeySafe you will need the following items: Power drill, a 5mm drill bit suitable for metal, a 4mm drill bit longer than 70mm and suitable for masonry, a P2 Screwdriver, a pencil and tape.

  1. Prior to fitting your KeySafe to the wall you will need to enlarge the 4 corner holes in the back of the KeySafe using your 5mm metal drill bit. This will enable the screws to pass through the vault. (For the Slimline KeySafe, ensure you also drill the 4 holes through the back of the rubber weather cover.)
  2. Using the KeySafe as a guide, mark each of the 4 drill holes with pencil on your wall. Ensure that all 4 holes are going into solid brick and not into the mortar lines
  3. Using a small amount of tape, mark the required drill depth on your 4mm masonry drill bit. We advise this to be a minimum of 70mm deep.
  4. Once drilled, place all 4 masonry screws through the vault and use a P2 screwdriver bit to secure your KeySafe to the wall. We recommend that you screw in each masonry screw a little at a time to ensure a secure fixing. Take care not to overtighten and check that your KeySafe is flush to the wall. (When installing the Permanent KeySafe, before you drive the screws home, make certain the lip on the rubber weather cover is under the KeySafe before you tighten all 4 screws.)

If you experience difficulties during the installation, please contact The Key Safe Company on 01905 770333 and we will do our best to assist you over the phone.


Installing your S7 KeySafe

Before you begin, please remember:

  • It may be easier to set or change your key safe code before you install it. For guidance on how to set a code in your KeySafe visit our support centre
  • If possible we recommend you install your key safe out of line of easy sight for passers-by and in a position of good light to make it easier for the user
  • You must use the included bolts
  • Do not mount your key safe closer than 6” or 15cm to the corner of a masonry surface
  • Make sure your key safe is mounted flush with the masonry surface and only installed directly into brick. Never install into mortar and minimize all gaps between back of the vault and the masonry surface
  • If you are relocating your key safe you will need to purchase new bolts. These bolts can be purchased online or by calling our customer service team on 01905 770333

Installing your KeySafe

To correctly install your S7 KeySafe you will need the following items: Power drill, hammer & screwdriver, 8mm drill bit suitable for masonry, a 10mm socket set, a pencil and tape.

  1. Prior to fitting your KeySafe to the wall you will need to punch out the 4 guide holes in the back of the KeySafe using a hammer and screwdriver. This will enable the bolt thread to pass through.
  2. Using the KeySafe as a guide, mark each of the 4 drill holes with pencil on your wall. Ensure that all 4 holes are going into solid brick and not the mortar lines.
  3. Using a small amount of tape, mark the required drill depth on your 8mm masonry drill bit. The minimum drill depth is 80mm deep.
  4. Ensure all four of the dynabolt nuts are finger tight and tap them into the drilled holes in the wall, taking care not to damage the thread on the bolt.
  5. Using a 10mm socket set, tighten the nuts to the dynobolts by 3 turns. This will ensure the dynobolts are secure and the sleeve is tight to the bolt. After you have done this remove the nuts from the dynobolts completely and set aside.
  6. Now offer the vault of the KeySafe to the wall over the dynobolts and replace the nuts.
  7. Again using your socket set, tighten each of the four nuts to the dynobolts carefully. Take care not to overtighten and check that your KeySafe is flush to the wall.

If you experience difficulties during the installation, please contact The Key Safe Company on 01905 770333 and we will do our best to assist you over the phone.