To receive on
Orders over £30 are eligible for free next working day delivery* when ordered before 3:45pm.
DPD will email or text an hour delivery time slot on the day of delivery, and give you the option to leave in a safe place or with a neighbour so you don't have to wait in all day!
*Mainland UK. Additional time and/or costs may apply for Highlands, Islands and Ireland.
- Locate the wearer via a unique website. Accessible from a PC, tablet or moble phone
- Calls up to three friends or family members at the same time
- Pressing the button enables a two-way conversation through the device
- Set up safe zones. Contacts are alerted if the wearer wanders.
This is not a life saving device
When you proceed with your order, you will be taken to our payment gateway, SagePay, to take an up front payment.
Once this is successful, you'll be redirected to our Direct Debit partner, GoCardless, to set up your monthly payment.
Minimum one year contract.
One Touch is so much more than just a personal alarm for the elderly. It's a smart wristband or lanyard mounted device that allows your loved ones to continue living independently in their own home and beyond. Because the device operates via the GSM and GPS networks, it works anywhere in Europe*, giving your loved ones the freedom to continue living their life without restrictions, whilst providing peace of mind for both you and them.
In the event that your loved one needs assistance, they can simply press the ergonomic emergency alarm button, which initiates a two way call to up to three selected contacts at the same time. Alternatively, it can be integrated into an ARC telecare service**
One Touch can also act as a GPS tracking pendant for users that are living with with Alzheimer's, Dementia or other conditions which mean they are likely to wonder or become forgetful. Using and modern device with a web browser, you can set up, remove and monitor 'geo zones' to set up automated alarms in the event that your loved one leaves, or enters, a predetermined area. You can also use the system to track the user's location over time, using the 'breadcrumbs' feature. Of course, all GPS tracking features can be turned off by the administrator for the user's privacy.
When the SOS button is pressed, it calls up to three contacts simultaneously. When one contact answers, the other two will be notified. One Touch isn't fooled by voicemail, so if nobody answers, it will simply try again.
Telecare doesn't have to limit you to the home. With people living longer, more active lives, we're finding more and more users simply want the peace of mind so that they can continue an active life, with the 'just in case' covered. Check out this video to see how One Touch helped Bryan reach his activity target of 500 miles. By using a roaming SIM that covers all UK networks, you can be happy that your loved one is safe, and just a button away in case of emergency.
And When We Say Anywhere...
We mean anywhere! One Touch works in 28 European countries, so your loved one doesn't have to give up their annual trip accross the pond for your peace of mind. No roaming charges, it just works.
Simplicity and Ease of Use
Setting up your pendant, adding or changing contacts and features is simple, and in your control. The portal is accessible through any modern web browser, and if you have any queries, our dedicated technical team are here to help from 9am-5:30am Mon-Fri.
The Power To Live Independently
One Touch uses very little power when not in use, so unless the SOS button is pressed frequently, the battery will easily last more than a couple of days. We recommend charging once every three days using the included docking station. The charging dock is designed for users with low mobility, so there's no fiddly wires or charging ports to contend with, just drop the pendant into the docking station and it's charging! And don't worry, if the battery gets too low, all three emergency contacts will receive a notification.
Don't Leave Them Wandering
If your loved one has a tendency to wander, the pendant can be tracked via GPS, using a satellite map. The secure online portal is easy to use, and can even be set up with safe or danger zones, which send a notification in the event that your loved one leaves or enters a predetermined area. Of course, this feature can be turned off for privacy.
This product is available for VAT relief under VAT Notice 701/7 VAT Reliefs for Disabled or Older People if you or the person you are buying this equipment for is ‘chronically sick or disabled’. Find out if you are eligble for VAT relief in our FAQ's.
* Network signal dependent
** Feature coming soon
- Lightweight and tactile
- Water and dust resistant to IP54, meaning that it is protected from dust and rain in everyday use
- Calls multiple people at the same time with one press of the button
- If pressed, the user will activate a two-way, clear and auditable conversation with the responder
- Comes with a quick release, anti-ligature cord to ensure the wearer is not injured by the device in the event of a fall
- Charged via a handy cradle approximately every 3 days if not activated
- Fully recharged in 2 to 4 hours
- Device sends an email to the responders should the device battery be low
- Available in a choice of 4 colours
- Can be used in 28 European countries
- Tracks co-ordinates that can be sent to emergency services
- Satellite map displays buildings and landmarks
- For battery life, the device uploads its location for 20 minutes. Using the back end software or SOS button, this is temporarily to every 60 seconds, so that you can effectively track wandering loved ones.
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We offer a professional installation service by fully trained engineers in conjunction with our partner Morrison Data Services. Our engineers can advise on best location for your KeySafe as well as giving instructions on how to use it and how to set the code. All of our installers are CRB checked and carry identification for your peace of mind and security.
Once you place your order, the installer will get in touch within six working hours (If we receive your order between Mon-Fri 09:00-15:00). They will arrange a convenient time for your fitting. This timeslot will be a convenient two hour slot between 8am-8pm Mon-Fri and 8am-6pm on Saturday. You or your representative will need to be at the premises at the agreed installation date and time.
Our Installer will fit your KeySafe(s) to our fitting recommendations. For the C500, this is in line with the Secured by Design specification and will maintain Police accreditation.
The Installer will not set your code, but they will show you how to set your code yourself. If you have more than one KeySafe to install, please order the equivalent number of installations or give us a call on 01905 770 333.
UK MAINLAND SERVICE ONLY. WE ARE UNABLE TO COVER IRELAND, SOME AREAS IN THE HIGHLANDS OF SCOTLAND AND SOME OTHER REMOTE AREAS. PLEASE CONTACT US FOR FURTHER INFORMATION.
Does not include alarm integration for the P500 KeySafe
Please note installations cancelled with less than 24 hours notice will be fully chargeable.