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Faulty Product, Complaints & Compliments

Use this form to log any customer contacts regarding faulty products, complaints and/or compliments.

Complaint / Faulty Product? *

Basic Information (Complete all fields applicable to this report)

Received on:

Description of Complaint / Fault (Please give details of status with customer)

Description of Compliment

For LTD customers, put notes in ACT. For D&M Customers, add notes in Magento.

If you do not have access to ACT or Magento, pass details to somebody that does.