When fitting a key safe, following the instructions is essential. It’s tempting to just throw them away and muddle through yourself, however, this just won’t work with a Supra C500. The key safe comes with a handy fitting kit to guide you and failure to use will invalidate the LPS1175: Issue 6, Security Rating 1 certification, meaning you’re in danger of the product no longer providing you with a secure fitting and could invalidate your home insurance.

Choosing the position of your Supra C500 is crucial, wherever possible try to install the product in a covert position, where it is shielded from view but still has some light for accessing the product. Another handy top tip is if the user has mobility issues install the key safe at eye level so that they can reach the product with ease.

Now that you have chosen the perfect spot for your key safe, the next step is to install it and there are four rules which you must abide by:

1. Never place your key safe at the edge of a wall (leave at least 6 inches).
2. Never drill holes into mortar as all holes must go into brick.
3. Never drill at an angle, you must always drill straight into the brick wall.
4. Make sure when the key safe is fitted it is snug against the wall, which will minimise all gaps around the product.

As simple as these four things may be, failure to do them will make your installation so much more difficult and also could cause your product to become faulty.

When drilling out the holes, be sure to remove excess brick dust so the holes are clear from debris, and never use the vault of the Supra C500 as a template when you are drilling the holes as brick dust will damage the product and invalidate the warranty; always use the installation template provided with the product.

A key question that we always get asked is ‘my house is rendered; how do I know where to remove the render so that the key safe template holes cover the brick and not the mortar?’

If you are ever unsure, simply look at the damp course at the bottom of the wall where the brick is exposed and measure up, this normally does the trick.

Once you have drilled the holes and placed the key safe on the wall you may have difficulties in hand-tightening the screws. This may be due to excess brick dust in the holes, which can be easily cleaned (blown) out. Another reason as to why this may be difficult is if the bricks on your property are particularly hard or even perhaps an engineering brick. If this is the case do not force the screws, either use a 5.5mm drill to enlarge the hole or alternatively contact The Key Safe Company who will be able to advise you further. Never rotate your drill in order to try and make the hole bigger, this will just damage your brick and possibly your key safe.

If you later decide to relocate your key safe, do not re-use the fitting kit as you will need a new one to complete the job with ease. Again, contact the team at The Key Safe Company and they will be able to direct you and provide all of the correct tools you will require.

If you decide that you want to use a professional installer make sure they are a reputable company and you should always ask for ID when they arrive. A great fact about all of our installers at Morrisons Data Service is that we are all police checked and have the relevant insurance. We like to make sure our job is completed with guaranteed satisfaction and we always clean up our mess.

For more support on installing any of the products from The Key Safe Company, please visit:https://keysafe.co.uk/self-installation-guide